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The Worst 7 Years in Boeing’s History—and the Man Who Won’t Stop Fighting for Answers
Fatal crashes. A door blowout. Grounded planes. Inside the citizen-led, obsessive campaign to hold Boeing accountable and prevent the next disaster.
The response came from the company’s lawyers: first, phone calls asking about his concerns, and then in February, an email saying senior leaders had looked through them: “We have seen nothing … that would suggest the existence of embedded quality or safety issues.” Pierson replied bluntly, “I don’t think this is a sufficient response.” He wrote to the board of directors. Hours before the crash, she posted: “I’m so excited to share that I’ve been selected to attend and am currently en route to the @UNEnvironment Assembly in Nairobi, Kenya.” Every evening at 6 pm, Moore and his wife, Clariss, light a candle while they cook dinner. Gathering the documents in late July, Pierson was summoning his football metaphors, saying he might make a “touchdown in the final seconds.” A deadline loomed: The US government had offered Boeing a new plea agreement after the door blowout, and the victims’ families—who blasted it as a “sweetheart” deal—were due to file their opposition.
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