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These five personas show how workers approach AI says Slack survey


A new survey from Slack showed how enterprises can tailor its AI pitch to employees by focusing on five personas and how receptive to AI they are.

Christina Janzer, senior vice president of research and analytics at Slack, said during a briefing that the best way to get better adoption of AI in the workplace is to identify each persona in the office and tailor approaches to them. Janzer said companies would do well to mobilize Maximalists’ enthusiasm for the technology while encouraging Undergrounds to be more confident in sharing what makes them excited about AI. For Rebels, Janzer suggests enterprises approach them with more resources like training and showing that using AI is not fundamentally unfair, that it is a technology that drives productivity rather than cheating.

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