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Ticketek ‘glitch’ appears to re-sell fan’s $659 ticket for Taylor Swift concert — “They said, ‘someone else has it, we don’t know who, we can’t check or track who has your ticket’”
A Taylor Swift fan believed her VIP ticket was 'stolen' from her account by Ticketek after an apparent system 'glitch'.
Rebecca spent weeks on the Ticketek Marketplace app checking for resales of tickets for Taylor Swift's much touted Eras Tour. After failing to get the situation sorted and her ticket reinstated by Ticketek's customer service, Rebecca went online to try to get answers on Sunday. Rebecca's worried video on TikTok, which quickly amassed more than 260,000 views, has thousands of comments from angry Australians calling out Ticketek's "messed up" system while others claimed the same "glitch" happened to them.
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