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Tomato.ai launches zero-shot accent softening model to revolutionize call center industry
Tomato.ai raises $10M to launch zero-shot accent softening technology, revolutionizing call center communication and performance.
Tomato.ai, a startup co-founded by CEO Ofer Ronen and CTO James Fan, has unveiled a zero-shot machine learning model designed to soften accents in real-time for call center agents. The company, which recently raised $10 million in funding, aims to improve communication and build trust between agents and customers, particularly in offshore call centers. Tomato.ai’s internal dashboard shows key call center metrics, including monthly active seats, handle time, and total minutes, which the company’s accent softening technology aims to improve.
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