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Totango and Catalyst are merging to build a customer success powerhouse
One of the interesting aspects of this deal is that no money is changing hands.
Rennie sees the current market uncertainty as an opportunity for the new company to help their customers preserve revenue through retention, renewals and expansion by combining Totango’s enterprise-grade features with Catalyst’s more modern interface and AI capabilities. Great Hills managing partner Christopher Gaffney says the category is intriguing, and bringing the two companies together creates a chance to leapfrog the market. “The combination of Catalyst and Totango is a move to capture a critical market opportunity and set a new standard in maximizing post-sale revenue,” Gaffney told TechCrunch.
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