Get the latest tech news
Trust as a bottleneck to growing teams quickly – benkuhn.net
non-trust is reasonable • trust lets collaboration scale • symptoms of trust deficit • how to proactively build trust
If I have a report that I don’t fully trust to handle underperforming team members, I’ll have to manage them more granularly, digging into the details to understand what’s going on and forming my own views about what should happen, and checking on the situation repeatedly to make sure it’s heading in the right direction. In similar situations with a lower-mutual-trust team, I’ve seen things collapse into endless FUD and arguments about technical direction, leading to much slower forward progress. From the perspective of the organization as an information-processing entity, given the people and relationships that existed at the time, that might well have been the right call; but it does suggest that if they worked to build enough trust to make that kind of decision efficient enough to be worth it, they’d probably move much faster overall.
Or read this on Hacker News
