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Turnitin laid off staff earlier this year, after CEO forecast AI would allow it to cut headcount
People worry that advances in AI will lead to job losses, but rarely does a company's CEO openly admit that AI will help to reduce their headcount.
“And we’ll be able to start hiring a lot of them out of high school versus four-year colleges — probably the same for sales and marketing functions,” he added. (Klarna later clarified that the customer service workers the AI was replacing were hired from outsourcing firms, not direct employees.) “After careful consideration, late last year, we communicated to our global team our decision to make organizational changes to evolve our business strategy, streamline processes, enhance customer focus and support Turnitin’s continued growth.
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