Get the latest tech news
Uber Eats courier’s fight against AI bias shows justice under UK law is hard won
On Tuesday, the BBC reported that Uber Eats courier Pa Edrissa Manjang, who is Black, had received a payout from Uber after "racially discriminatory" News this week that an Uber Eats courier accepted a payout to settle legal action after accusing the company of unlawful racial discrimination -- following repeated failures of its facial recognition checks -- raises questions about how fit for purpose UK law is to deal with rising use of AI systems.
In particular, the lack of transparency around automated systems rushed to market, with a promise of boosting user safety and/or service efficiency, that may risk blitz-scaling individual harms, even as achieving redress for those affected by AI-driven bias can take years. Each time Pa was told ‘we were not able to confirm that the provided photos were actually of you and because of continued mismatches, we have made the final decision on ending our partnership with you’,” WIE recounts in discussion of his case in a wider report looking at “data-driven exploitation in the gig economy”. Based on details of Manjang’s complaint that have been made public, it looks clear that both Uber’s facial recognition checks and the system of human review it had set up as a claimed safety net for automated decisions failed in this case.
Or read this on TechCrunch