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Uber’s safety tools can be really useful, provided you enable them — here’s how

I just wish I’d known about these sooner.

That’s a real shame because as a single female caregiver who frequently takes Ubers and has experienced harassment, I’m starting to appreciate the extra sense of safety. There’s also Live Help, a feature Uber created in partnership with security company ADT that lets riders and drivers talk to safety agents via text or a call during a ride until they feel safe. Busses have security cameras on all the time, after all, and I know it would have empowered me and my loved ones — male, female, and nonbinary Uber drivers and riders alike — to report harassment while on rides in the past.

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