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UK competition watchdog opens Ticketmaster probe after Oasis ticket debacle

The UK's competition regulator is looking into whether Ticketmaster broke consumer law over its use of dynamic pricing for Oasis tickets.

With Ticketmaster often giving customers mere moments to complete a purchase after tickets are in their cart, fans were faced with having to make a snap decision about paying significantly more than they’d anticipated. The CMA notes that while dynamic pricing isn’t inherently illegal under UK law, ticket sales platforms have to be transparent with customers, and provide clear and accurate details about how much they need to pay. Other high-profile artists — including Taylor Swift, Ed Sheeran and The Cure — have opted out of using dynamic pricing for recent shows.

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