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Understanding and avoiding visually ambiguous characters in IDs


Designing a dictionary of visually unambiguous characters for IDs.

It is not uncommon that I need to write down or communicate IDs when interacting with systems, e.g. reporting a bug, entering a discount code, or tracking a package. It is frustrating when the experience is marred by an easy mistake to avoid - visually ambiguous characters. 9qg6G8B2Z5SIl10O(ariel) 9qg6G8B2Z5SIl10O(helvetica) 9qg6G8B2Z5SIl10O(courier) 9qg6G8B2Z5SIl10O(times) 9qg6G8B2Z5SIl10O(verdana) 9qg6G8B2Z5SIl10O(georgia) 9qg6G8B2Z5SIl10O(tahoma) 9qg6G8B2Z5SIl10O(impact) 9qg6G8B2Z5SIl10O(comic sans)

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Photo of IDs

IDs

Photo of ambiguous characters

ambiguous characters

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