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Update: Intel Extends 13th & 14th Gen Core Retail CPU Warranties By 2 Years In Response to Chip Instability Issues
Smith on August 2, 2024 8:00 AM EST - Posted in - CPUs - Intel - 13th Gen Core - Raptor Lake - 14th Gen Core Capping off an extensive (and expensive) week for Intel, the company has also announced that they are taking additional steps to address the ongoing chip stability issues with desktop Raptor Lake chips – the 13th and 14th Generation desktop Core processors. In order to keep owners whole, Intel will be extending the warranty on retail boxed Raptor Lake chips by two years, bringing the cumulative warranty for the chips to five years altogether.
Overall, this is much-needed bit of damage control by Intel to restore some faith in their existing Raptor Lake desktop processor lineup. Intel is committed to making sure all customers who have or are currently experiencing instability symptoms on their 13th and/or 14th Gen desktop processors are supported in the exchange process. We stand behind our products, and in the coming days we will be sharing more details on two-year extended warranty support for our boxed Intel Core 13th and 14th Gen desktop processors.
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