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US sues Adobe for subscriptions that are too hard to cancel
The DOJ accuses Adobe of trapping users in subscriptions.
By Emma Roth, a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. The lawsuit alleges Adobe “hides” the terms of its annual, paid monthly plan in the “fine print and behind optional textboxes and hyperlinks,” adding that the company fails to properly disclose the early termination fee incurred upon cancellation “that can amount to hundreds of dollars.” “Adobe trapped customers into year-long subscriptions through hidden early termination fees and numerous cancellation hurdles,” Samuel Levine, director of the FTC’s Bureau of Consumer Protection, said in a statement.
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