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Users Say T-Mobile Must Pay For Killing 'Lifetime' Price Lock
An anonymous reader shares a report: T-Mobile promised users who bought certain mobile plans that it would never raise their prices for as long as they lived -- but then raised their prices this year. So it's no surprise that 2,000 T-Mobile customers complained to the government about a price hike o...
one customer in Connecticut asked the Federal Communications Commission in a complaint that we obtained through a public records request. "I am not dead yet," a customer in New York wrote bluntly, saying they had bought a plan with a "guarantee for life." Some pointed out that if T-Mobile simply waits long enough, the carrier won't have to serve 55-and-up customers forever.
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