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Visa and Mastercard are getting overwhelmed by gamer fury over censorship


Gamers are sending mass emails and phone calls to major payment processors in protest over Steam and Itchio pulling adult games from their storefronts

The folks applying pressure know that someone at a call center has limited power in a scenario like this one; typically, agents are equipped to handle standard customer issues like payment fraud or credit card loss. People are also using email to voice their concerns directly to the executives at both Visa and Mastercard, payment processors that activist group Collective Shout called out by name in their open letter requesting that adult games get pulled. Meanwhile, Collective Shout — the organization who originally complained to Steam, Visa, and Mastercard about adult games featuring non-consensual violence against women — has also recently put out a statement of its own alongside a timeline of events.

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Against the censorship of adult content by payment processors