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Voiceover artist Gayanne Potter urging ScotRail to remove her voice from new AI announcements
ScotRail unveiled its new AI announcer - nicknamed "Iona" - on board the railway network in Scotland this month.
Ms Potter, who lives on the outskirts of Edinburgh, believes the incident can be traced back to a job she completed during the COVID pandemic with Swedish company ReadSpeaker, where she recorded scripts for the visually impaired. Roy Lindemann, chief marketing officer at ReadSpeaker, dismissed questions from Sky News about Ms Potter's wishes to withdraw her voice from being sold. ScotRail, which is owned by the Scottish government, said it had "no plans" to remove its "Iona" AI announcer voice system and rejected questions about Ms Potter's concerns.
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