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What if Customers Started Saying No to AI?
An artist cancelled their Duolingo and Audible subscriptions to protest the companies' decisions to use more AI. "If enough people leave, hopefully they kind of rethink this," the artist tells the Washington Post. And apparently, many more people feel the same way... In thousands of comments an...
In thousands of comments and posts about Audible and Duolingo that The Post reviewed across social media — including on Reddit, YouTube, Threads and TikTok — people threatened to cancel subscriptions, voiced concern for human translators and narrators, and said AI creates inferior experiences. On sites such as Etsy, clearly AI-generated art and other products are pushing out some original crafters who make a living on their creations. The article also cites an assistant marketing professor at Washington State University, who found customers are now reacting negatively to the term "AI" in product descriptions — out of fear for losing their jobs (as well as concerns about quality and privacy).
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