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What if your website had business hours? (2022)


In "Being on-call sucks", I wrote about how having an on-call person or rotation is required for any software service running 24/7. While reviewing the draft, my friend Michael L.

While reviewing the draft, my friend Michael L. pointed out that while most websites are up all the time, some are not - for example, B&H Photo doesn't accept orders on Saturdays for religious reasons. Low-Tech Magazine will go down if its solar-powered battery dies, but that's an ideological choice (not to mention, a fun engineering challenge and effective marketing bit). That means that in exchange for every potential sale in 24 hours, we can save a whopping $1 for every scheduled day off (contrast $174 in federal minimum wage alone for a real-world cashier, let alone other employment costs).

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