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What Is a Personal User Manual? (2022)


Personal User Manuals can help distributed teams gel and build trust. Here's how to make one, including a free template to get you started.

While it’s difficult to measure something as intangible and ineffable as culture, data from the Future Forum Pulse consistently shows that employee experience and sentiment is not wholly dependent on spending time together in the office. Being explicit and up front about what works best for each individual can help teams develop norms that support varying communication styles, reducing frustrations or misunderstandings early and fostering trust between colleagues. Just the act of creating a Personal User Manual can help build the kind of self-awareness that Dawn Sharifan, Coach, Leader and former Head of People at Slack, considers an essential management trait.

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