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What voting machine companies are doing to avoid another 2020


“We’ve got the receipts.”

The elections compliance expert worked for voting technology provider Smartmatic at the time: a mostly low-profile company that had supplied ballot-marking devicesto Los Angeles County. While there had long been some activists sowing doubt in the voting system, Smith says that in 2020, the industry was “caught off-guard by the volume and the ferociousness of the misinformation.” False claims weren’t coming just from fringe figures but the then-sitting president and leader of the Republican Party. Its latest edition walks election officials through steps like auditing media channels where citizens get information, building relationships with journalists and influencers, and creating a crisis communications plan.

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