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Where Poka-Yoke and Cybernetics Meet: Users determine the purpose of any device
Source: Where Poka-Yoke and Cybernetics Meet | Quality Digest Bio LEAN Where Poka-Yoke and Cybernetics Meet Users ultimately determine the purpose of any device PUBLISHED: MONDAY, OCTOBER 28, 2019 …
The Intel team led by Ajay Bhatt anticipated the user frustration and opted for a rectangular design and a 50–50 chance to plug it in correctly, vs. a round connector with less room for error. The meaning of a chair is the perceived ability to sit on it for a while, stand on it to reach something high up, keep books on it handy, for children to play house by covering it with a blanket, and staple several of them for storage. For its manufacturer, a chair is a product; for its distributor, a problem of getting it to a retailer; for a merchant it means profit; for its user, it may also be a conversation piece, an investment, a way to complete a furniture arrangement, an identity marker, and more.
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