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Who’s to Blame When AI Agents Screw Up?
As Google and Microsoft push agentic AI systems, the kinks are still being worked on how agents interact with each other—and intersect with the law.
While ChatGPT and similar chatbots can draft emails or analyze bills upon request, Microsoft and other tech giants expect that agents will tackle more complex functions —and most importantly, do it with little human oversight. When Thakur put his prototype to the test, a search agent found a tool that, according to the website, “supports unlimited requests per minute for enterprise users" (meaning high-paying clients can rely on it as much as they want). But as the tech industry pursues more elaborate AI systems, someone will have to settle who pays when a customer demands a refund for a botched food order or sues over a more significant misfire.
Or read this on Wired