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Why Delta is still canceling flights as other airlines return to normal
Three days after a computer update problem caused more than 5,000 flight cancellations around the world, things are pretty much back to normal — except at Delta Air Lines.
In a note to customers Sunday, Delta CEO Ed Bastian apologized for the disruptions and attributed the problem to the computer program affecting its “crew tracking” software. “One of our crew tracking-related tools was affected and unable to effectively process the unprecedented number of changes triggered by the system shutdown,” he wrote in a note to customers. And they were only one part of the that was caused by the CrowdStrike, which shut down an estimated 8.5 million computers running Windows software worldwide, disrupting hospital operations, package deliveries, banking and retail transactions.
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