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Why is the M&S cyber attack chaos taking so long to resolve?


The company not saying who carried out the attack - or when their systems will be restored - suggests it's serious.

"I would suggest there is a high level of confidence this is a ransomware style event," says Dan Card, cyber expert at BCS, the chartered institute for IT. Rik Ferguson, special advisor to Europol's European Cyber Crime Centre, says the sources of speculation about the group's involvement seem credible but adds that he has seen no conclusive evidence so far. "In the absence of certainty, it would certainly be advisable for M&S customers, particularly those who may have reused their M&S account credentials on other web services, to begin changing those passwords elsewhere."

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