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Why is the Sonos app so broken?
The Sonos app is so badly broken that the company is delaying new products to fix it.
“We viewed re-architecting the app as essential to the growth of Sonos as we expand into new categories and move ambitiously outside of the home,” CEO Patrick Spence said on the company’s Q3 earnings call. Bloomberg reported in November that the company was working on a soundbar that would surpass the capabilities of its current flagship, the Arc, in addition to a set-top TV streaming box. In Sonos’ announcement of that move, it said that Mayht “invented a new, revolutionary approach to audio transducers.” More specifically, the company’s engineering methods allow it to build transducers, a basic component of speakers, that are smaller and lighter without sacrificing quality.
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