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Will chatbots eat India’s IT industry?
TCS, Infosys and others try to harness the technology first
Where they excel is in manipulating numbers and symbols, especially within well-defined tasks such as writing bits of computer code. Seven of them, including the two biggest, Tata Consultancy Services (TCS) and Infosys, collectively laid off 75,000 employees last year. The firms say this reduction, equivalent to about 4% of their combined workforce, has nothing to do with AI and reflects the broader slowdown in the tech sector.
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