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Will Chatbots Eat India's IT Industry?
Economist: What is the ideal job to outsource to AI? Today's AIs, in particular the Chatgpt-like generative sort, have a leaky memory, cannot handle physical objects and are worse than humans at interacting with humans. Where they excel is in manipulating numbers and symbols, especially within well-...
Capital Economics, a research firm, calculates that an extreme case, in which ai wiped out the industry entirely and the resources were not reallocated, would knock nearly one percentage point off annual GDP growth over the next decade in India. Data from Upwork, a freelancing platform, shows that earnings for uncomplicated writing tasks like copy-editing fell by 5% between Chatgpt's launch in November 2022 and April 2023, relative to roles less affected by ai. In April K. Krithivasan, chief executive of TCS, predicted that "maybe a year or so down the line" chatbots could do much of the work of a call-centre employee.
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