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X’s fact checking feature falters in India during polls, amid automation and polarisation
The Community Notes feature was launched in India on April 4, and allows users to flag misleading posts by adding additional context, with users voting for whether other users’ ‘notes’ are useful or not.
“Content moderation is quite clearly against [the firm’s owner, billionaire] Elon Musk’s political philosophy and fiscal plans for the company and this feature Community Notes allows the company to claim that it is doing something to counter false narratives while not actually removing content or investing at the levels it did before regarding human trust and safety personnel,” said a former senior Twitter official in the U.S. who used to head up the platforms news, government and elections team. The firm’s office in the national capital was visited by Delhi Police after the company’s own executives had flagged posts by BJP members as “manipulated media”. Simultaneously, as debates raged in 2021 onwards around whether social media companies should be “arbiters of truth,” Community Notes emerged as an alternative that let users themselves decide what content needed context.
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