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You can now try out Microsoft’s new AI-powered Xbox chatbot


The Xbox AI chatbot animates to answer support questions.

I exclusively revealed the existence of this new “Xbox Support Virtual Agent” earlier this year, and Microsoft now says it’s designed “to help Xbox players more efficiently solve their support-related gaming issues.” “We value the feedback from Xbox Insiders for this preview experience and any feedback received will be used to improve the Support Virtual Agent,” says Megha Dudani, senior product manager lead at Xbox. Microsoft has largely focused on the developer side of AI tools so far, but that’s clearly changing with the introduction of a support chatbot.

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