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Zoom 2.0 relaunches as an AI-first company without video in its name
Zoom dropped the “video” from its full company name.
In a post on the company blog, Zoom Communications CEO Eric Yuan writes that Zoom is now an “AI-first work platform for human connection” that delivers “modern, hybrid work solutions.” It’s a muddy, if vague, change compared to its 2020 rise when the classic Zoom Meetings product became synonymous with video conferencing and thrived as companies were forced to transition employees to work from home. Now, it no longer wants to be known for video as workers have returned to offices, and bigger, better-resourced competition from Google, Microsoft, and Slack offers video as a feature of the office suites companies already pay for. Zoom’s AI companion 2.0 launched in October with improved summarizing and assistance tools, which he says “will translate into a fully customizable digital twin equipped with your institutional knowledge, freeing up a whole day’s worth of work and allowing you to work just four days per week.”
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